Delivery:

PROMOSAT EUROPE SHOP relies on its suppliers for stock availability and hence products that are not in stock at the time of your order may be subject to additional freight costs if you wish us to send out the remainder of your order.

PROMOSAT EUROPE SHOP endeavours to fulfil its commitment to the stated delivery schedule but cannot guarantee to meet scheduled delivery times on all occasions. Delivery times are indicative only and  PROMOSAT EUROPE SHOP does not accept any liability for failure to meet scheduled delivery times or any inconvenience caused as a consequence.

PROMOSAT EUROPE SHOP will afford a reasonable opportunity to its customers to examine goods for the purpose of ascertaining whether or not they conform with the purchase order. A period of 5 days from the date of delivery to alert PROMOSAT EUROPE SHOP to non-conformity is given in the following situations:

a. Shipment of wrong/damaged products
b. Short shipment of products from a consignment
c. Missing cartons from multiple carton consignments
In the above situations please contact us by telephone.